Apprentice Customer Service Administrator
Salary:
£/annum
Job Type
Permanent
Location:
Telford
Maidens of Telford are recruiting an Apprentice Customer Service Administrator to join their team at their site in Telford.
- Mon – Fri
- 40 hours
- National Minimum Wage, age relevant
- Course: Customer Service Practitioner Level 2
- Start date: 2025
- Additional benefits:
- Life assurance
- Pension
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
- Calling customers and informing them of dates and times of deliveries
- Answering customer calls and managing customer enquiries
- Ensuring all paperwork and emails are organised within Customer Service departmental functions
- Making sure POD’s are uploaded correctly into relevant systems for customers
- Monitoring deliveries to customers ensuring deliveries are made on time
Your knowledge and experience:
- Able to work in a fast paced environment
- Clear communication skills
- Attention to detail
- Hard working, positive and flexible attitude
- Team player
- Ability to demonstrate, understand and apply our Company values. These are embedded in all roles and applicants must evidence these values as part of the application process.
- Safe
- Talented
- Attentive
- Reliable
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