Customer Billing Clerk
Salary:
£30,000 - £30,000/annum
Job Type
Permanent
Location:
Manchester
AKW are recruiting a Customer Billing Clerk to join their team at their site in Manchester. The Customer Billing Clerk will be responsible for providing a proactive approach to customer billings across the group, ensuring accuracy in all billing processes and cycles. Driving best practice to comply with all company procedures, documented polices and financial legislation.
- Monday - Friday
- 30k per annum
- Additional benefits:
- Life assurance
- Pension
- Exceptional fleet
- Opportunity for training and development (CPC training)
- Full Uniform and PPE
- Onsite Parking
- Cycle to work scheme
- Loyalty Awards (recognises employees with 5, 10, 20, 30 and 40 years’ service)
- Employee benefits and discounts across a range of top brands (including shopping, travel, motoring and days out)
About the job:
- Coordinate with sales and operational teams to ensure smooth onboarding of new customers.
- Validate and set up new customer accounts across various systems, including updating all pricing & tariffs, ensuring compliance with company policies & procedures.
- Assess creditworthiness of new and existing customers.
- Manage billing cycles for timely and accurate invoicing, ensure customer requirements are met.
- Answer queries from customers providing accurate information to ensure excellent customer service is maintained.
- Input information into the relevant systems, for which you have responsibility, check and reconcile data where appropriate and identify and resolve any discrepancies to ensure 100% accuracy.
- Assist in the development of processes and procedures to improve the efficiency of the central billings function.
- Provide exceptional customer service and maintain positive relationships.
Your knowedge and experience:
- Applicable accounting qualification such as AAT desired.
- Billings experience and working in an office environment
- Onboarding/Validating new customers accounts
- Setting Up Customer Accounts
- Accounting software and Microsoft office.
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